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Literature review

The literature review was undertaken to inform the development of resources to support community care organisations and their staff to achieve excellence in person-centred care.

The paper demonstrates that person-centred approaches to care in the community can achieve significant outcomes for individuals. It is an approach that requires changes in the way that services are delivered and a fundamental shift in the way relationships are developed with people, with consumers and those who care for them.

Person-centred care is not a new approach. Its practice can challenges us to consider the ways it can be implemented both on a practical level of service delivery and how it can be embedded in all aspects of an organisation’s management and administration.

It has been developed in recognition of the central importance of person-centred care to people living in the community and the positive differences that can occur in their lives when community organisations are committed to person-centred approaches and thinking.